IT complexity has exploded in recent years with the shift to the remote workforce and managing growing numbers of endpoints. IT teams are working hard to keep with the rapid pace of the changing technology environment.

Read this essential guide that provides a comprehensive overview of a variety of service and asset management capabilities that are associated with three IT maturity levels.

This Part 1 guide is the first of a 4 part e-series to provide a roadmap dedicated to helping ITSM teams plan for continual improvement and provide direction on the next steps to help increase the value of IT service and asset management to the overall business.