Forrester: The Total Economic Impact of Salesforce Service Cloud

Get more value out of your service.

See how Service Cloud can cut service costs.
In a commissioned study conducted by Forrester Consulting on behalf of Salesforce, you’ll learn how Service Cloud helped companies:

  • Reroute up to 40% of customers to self-service or lower cost channels
  • Simplify technology administration costs
  • Increase customer retention


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