Modernizing Higher Education
Workflows for Improved Experiences
and Business Resiliency
Higher Education Institutions Are Fighting for Survival
Market forces have shifted the expectations and needs of learners today. Digital-native students expect a personalized and connected learning experience that delivers value.They want their higher education experience to give them the skills needed in the workplace. Nontraditional students, who are also working and/or managing families, need flexible learning options to help them keep pace with employment opportunities.
With government funding in decline, the costs of education rising, and rapid growth in competitive online offerings, IDC predicts that over the next five years, colleges and universities without digital learning and online accreditation will see their annual student enrollment fall 5% due to online learning platforms. While colleges and universities already faced pressure to update services delivery, this trend accelerated as COVID-19 forced a shift to remote and contactless operations and hybrid learning.