Moderning the 311 Contact Center

Salesforce has partnered with municipalities of all sizes to provide solutions that deliver on modern citizen experience expectations. With an ever increasing amount of citizens preferring to log their concerns and complaints via digital channels, having a streamlined omni-channel 360 degree view of your citizen interactions is more important than ever. Join this demonstration to see how you can provide a digital portal for your citizens to discover and engage on what matters to them.