In this case study, WEX shares their vision and tax technology journey, as well as ten helpful tips they have used to become a “fully functioning tax department that can meet the needs of the company.” It dives into detailed implementation plans, how to engage and reassure team members, identify and address skill gaps, clean tax data, revamp operating processes, and ensure team members have the time and training to succeed. The case study also delves into post-implementation activities that are critical to success.