Boost your CSAT scores with fluent bilingual service
Two things are changing in the makeup of US healthcare members: more and more members entering the 65+ age bracket, and more native Spanish speakers buying memberships.
As Medicare Advantage plans heat up, support and customer experience is a real differentiator. Bilingual agent support is fast becoming a tool to attract members and improve retention.
Your healthcare brand can thrive with a capable agent team. Discover: