ANALYST MATERIAL

AI and machine learning in financial services

Financial services organizations increasingly realize the value of deploying AI workflows in hybrid cloud environments

There are many ways AI can be utilized by firms in the financial services industry (FSI) to improve the customer experience, IT and business processes, workflows, and IT operations, some of which are uniquely applicable to the space. 

Such use cases include fraud detection and mitigation, credit scoring and loan analysis, claims processing, tax filing and processing, and more. As the technology advances, so too will the number and caliber of use cases within financial services.

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